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Privacy Policy - Entire Software

We at Entire Software are committed to protecting your privacy. This Privacy Policy applies to the information and data collected by Entire Software when you interact with our websites, product and services, and any other sites or services that link to this Privacy Policy.

Your privacy is important to us, and we are transparent about how we collect, use, and share information about you.

Entire, we and us refers to Entire Software, Entire IT Design Pty Ltd and any related entities.

For the purposes of this Privacy Policy “Data” means any information relating to an identified or identifiable individual. This Privacy Policy describes how we collect, receive, use, and process your Data. If you do not agree with this policy, do not access, or use our Products and Services or any other sites or services that link to this Privacy Policy.

What information do we collect about you?

When you interact with us via our websites or any sites or services that link to this Privacy Policy, we may collect Data and other information from you, as further described below.

When You Visit Our Websites

We collect Data from you when you submit web forms or interact with our websites, for example by subscribing to our blog, signing up for a webinar or requesting customer support. We may ask for your email address, first and last name, and other similar business information. You are free to explore some of our websites without providing any Data about yourself.

Information We Collect from Other Sources

Entire Partners

We may receive information about you from our network of partners. We may receive this data from our deal and lead registration process through our partners.

Third Parties

We may receive information from third party service providers, from related companies, and from our business and solution partners.

Personal Information from Different Sources

We may combine the personal information we collect from you with personal information we receive from other sources, such as third-party providers of business information and publicly available sources (like social media platforms). This may include physical mail addresses, job titles, email addresses, phone numbers, IP addresses, and social media profiles. This helps us to update and improve our records, identify new customers, create more personalized advertising, suggest products and services that may interest you, deliver personalized communications and promote events. The collection of your Data by these other third-party providers is governed by the provider’s privacy policy.

We collect some information about you automatically when you visit our websites like your IP address and device type. We may also collect information when you navigate through our website including what pages you looked at and what links you clicked on. This information is useful to us as it helps us get a better understanding of how you’re browsing our websites so that we can continue to provide the best experience possible.

Some of this information is collected using cookies and similar tracking technologies (refer below for further information).

How We Use Your Information

To communicate with you:

  • We use your information to provide customer support, such as resolving technical issues you encounter and analysing product outages or bugs.
  • Provide you with information you’ve requested from us.
  • Provide information regarding our security updates, system updates, maintenance, and assistance with using our services.
  • Send marketing communications in accordance with your marketing preferences.

We may also reach out to you via telephone to ask about Entire products and services you may be interested in. If you have a call scheduled with the Entire representative, we may record and transcribe the call. You will be notified prior to the call that the call is being recorded, and you will be offered an opportunity to opt-out of having the call recorded.

Legal Basis for Processing Personal Data (EEA and UK visitors only):

If you are a website visitor located in the European Economic Area (“EEA”) or United Kingdom (“UK”) we collect and process information about you only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the services you use and how you use them.

How We Store and Secure Your Information

We use a variety of security technologies and procedures to help protect your Data from unauthorized access, use or disclosure. We secure the Data you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All Data is protected using appropriate physical, technical and organizational measures.

Retention of Data: How long we keep information we collect about you depends on the type of information and how we collect and store it. We retain Data that you provide to us where we have an ongoing legitimate business need to do so (for example, as needed to comply with our legal obligations, resolve disputes and enforce our agreements).

If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us. We retain information derived from cookies and other tracking technologies for a reasonable period from the date such information was created.

Our customers, as data controllers, are responsible for complying with any regulations or laws that require providing notice, disclosure, and/or obtaining consent prior to collecting their customers’ Personal Data. Customers are solely responsible for maintaining or disclosing their Personal Data to third parties or any other platform and not Entire Software.

Cookies and Similar Technologies

In providing the Service, Entire Software utilises “cookies”. A cookie is a small text file that is stored on your computer for record-keeping purposes. A cookie does not identify You personally or contain any other information about You but it does identify Your computer, tablet, or Smartphone.

A web cache (or HTTP cache) is an information technology for the temporary storage (caching) of web documents, such as HTML pages and images, to reduce bandwidth usage, server load, and perceived lag. These are used in the offering of the service to improve the user experience.

You can set your browser to notify You when You receive a cookie so that You will have an opportunity to either accept or reject it in each instance. However, you should note that refusing cookies may have a negative impact on the functionality and usability of the Website and services we provide.

We partner with third party ad networks to display advertising on our website or to manage our advertising on other sites. Our ad network partner uses cookies and web beacons to collect information about your activities on this and other websites to provide you targeted advertising based upon your interests.


If you wish to make a complaint about our handling of your personal information, you can contact us via email. Such request must be made in writing to legal@entiresoftware.com

Last updated: January 2023

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